ON SEPT. **TH I APPLIED FOR A BEST BUY CREDIT CARD, I WAS APPROVED THE SAME DAY. RECEVE...

GetHuman-jeffeast's customer service issue with Best Buy from October 2019

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The issue in GetHuman-jeffeast's own words
ON SEPT. **TH I APPLIED FOR A BEST BUY CREDIT CARD, I WAS APPROVED THE SAME DAY. RECEVEIVED AN EMAIL TELLING ME THAT. IT IS A MY BEST BUY*CITI BANK CARD. WHEN I SIGN IN ON BEST BUY'S WEBSITE IT SHOWS THE ACCOUNT, THE LAST * NUMBERS ARE SHOWING UNDER MY NAME AND ADDRESS. THE PROBLEM IS I CAN'T ACCESS MY ACCOUNT. I HAVE NOT RECEIVED AN ACTUAL CREDIT CARD AS OF YET, SO I'M A LITTLE CONFUSED. ANY IDEA HOW I ACCESS THE ACCOUNT. I CALLED THE CUSTOMER SERVICE LINE, I GOT AN INDIAN GUY THAT I COULD BARELY UNDERSTAND, THEN HE COULDN'T UNDERSTAND WHAT HELP I NEEDED. IF I HAVE AN ACCOUNT SHOULDN'T I BE ABLE TO USE IT?

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Best Buy

Customer service issue
Reported by GetHuman-jeffeast
Oct 4th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 14796 others
0 customers following this

Timeline

GetHuman-jeffeast started working on this issue
Oct 4th, 2019 7:23pm