Hello, *I purchased a FujiFilm XT** from a Best Buy in Kennesaw, GA. I purchased it in...

GetHuman-jonahpad's Dispute a Charge issue with Best Buy from August 2019

Help with my Best Buy issue
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman-jonahpad's own words
Hello, *I purchased a FujiFilm XT** from a Best Buy in Kennesaw, GA. I purchased it in store so I could put money down and use my Best Buy Credit Card. I chose to pay ***.**$ and the rest in the credit card. The first attempt to purchase it with one customer service representative was unsuccessful, they could not locate my Credit Card account . So I called Citi and they resolved the problem, they had entered my birthday wrong so information was not lining up. So on my second attempt I chose to pay ***.**$ and the rest on the credit card. That order went through with no problems. But tonight I when to check my bank account and I have two charges from BEST BUY ***, one for ***.** and one for ***.**, they are not pending they are both cleared. I would please like a refund as soon as possible for the ***$. My order **************.

GetHuman-jonahpad did not yet indicate what Best Buy should do to make this right.

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Best Buy

Dispute a Charge issue
Reported by GetHuman-jonahpad
Aug 6th, 2019 - 3 years ago
Fixed
Seen by 17 customers so far
Similar issue to 13255 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman-jonahpad started working on this issue
Aug 6th, 2019 2:31am
GetHuman-jonahpad confirmed the issue is fixed. Hooray!
Aug 9th, 2019 11:06am