NEED RECEIPT INCLUDING SERIAL NUMBER FOR iPad Pro

GetHuman3101808's customer service issue with Best Buy from June 2019

Help with my Best Buy issue
The issue in GetHuman3101808's own words
GET PROOF OF PURCHASE ... On *********, an order ********** was placed through Best Buy For Business by Chang Bullock from New York Mint, a subsidiary of Asset Marketing Services, Inc. Item number BB******** is an Apple **.* in. iPad Pro.**I received this item as a prize at our company picnic, and it has become disabled. Apple support tried unsuccessfully to help me reset & activate it and told me I will need to bring the iPad, a photo I.D. and the receipt to an Apple store to get this resolved. I have a copy of the Best Buy receipt that Chang, the purchaser, received, but I suspect the receipt information I need will include the product serial number. Can you send me any paperwork that might include more detailed info about my specific iPad, esp. a serial number?**Thank you
GET HUMAN IS USELESS. *.* HOURS WAITING FOR CALLBACK ON FIRST CALL. THIS IS NUMBER * ATTEMPT. WORST. CUSTOMER. SERVICE. EVER.
CONNECT ME WITH SOMEONE. GET ME THE RECEIPT I NEED. NOT COMPLICATED.
I WON'T BE ONE MUCH LONGER.
HOPING THAT SHOUTING WILL HELP.
How GetHuman3101808 fixed the problem
Called the phone number. Hit "O" until I talked to a very helpful person.
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Best Buy

iPad Pro
Customer service issue
Reported by GetHuman3101808
Jun 17th, 2019 - 2 years ago
Fixed
GetHuman3101808 shared how to fix
Seen by 19 customers so far
Similar issue to 11413 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman3101808 started working on this issue
Jun 17th, 2019 5:58pm
GetHuman3101808 indicated the issue is not fixed yet.
Jun 18th, 2019 1:28pm
GetHuman3101808 indicated the issue is not fixed yet.
Jun 18th, 2019 5:29pm
GetHuman3101808 indicated the issue is not fixed yet.
Jun 18th, 2019 7:35pm
GetHuman3101808 indicated the issue is not fixed yet.
Jun 18th, 2019 9:04pm
GetHuman3101808 confirmed the issue is fixed. Hooray!
Jun 20th, 2019 6:26pm