I placed an order consisting of a pair of Airpods. I was planning on gifting this produ...

GetHuman3084366's customer service issue with Best Buy from June 2019

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The issue in GetHuman3084366's own words
I placed an order consisting of a pair of Airpods. I was planning on gifting this product to my fiance, who’s birthday is this upcoming Saturday. The only reason I placed the order is because the website indicated that the product would be available for pickup today. I went by the store,located in McAllen, TX on Jackson Ave. and the lady in charge of online order tells me that they don't have any in stock, and that they expect to receive my order on the **nd. Had this situation been disclosed to my I would not have made the purchase as I was planning to give it as a birthday gift on the **th. **I will be in San Antonio, TX on Saturday and am willing to pick up the Airpods at one of the Best Buys in the area. Could you help me with this issue? Or could you offer other alternatives?**My ORDER * is*BBYTX-************
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Best Buy

Customer service issue
Reported by GetHuman3084366
Jun 14th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 8 customers so far
Similar issue to 11311 others
0 customers following this
Timeline
GetHuman3084366 started working on this issue
Jun 14th 1:59am
GetHuman3084366 indicated the issue is not fixed yet.
Jun 14th 12:19pm
GetHuman3084366 indicated the issue is not fixed yet.
Jun 14th 12:59pm
GetHuman3084366 indicated the issue is not fixed yet.
Jun 14th 1:38pm