I recently bought Airpods that came with * months of Apple Music for free off of your w...

GetHuman-merepmc's Missing Item issue with Best Buy from May 2019

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The issue in GetHuman-merepmc's own words
I recently bought Airpods that came with * months of Apple Music for free off of your website. I have received the email to obtain the Apple Music, but when I clicked on the link to get the code it simply said “page not found.” I don’t know if the page was timed out but I tried to get the code through the Digital Library with my Best Buy account and all it said to do was go to the email to find it, which was not helpful. Hopefully you can help me out here.
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Best Buy

Missing Item issue
Reported by GetHuman-merepmc
May 8th, 2019 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 10032 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-merepmc started working on this issue
May 8th 12:22pm
GetHuman-merepmc indicated the issue is not fixed yet.
May 8th 2:19pm