I bought a ** inch sharp roku tv Dec** a attempted delivery by Puralater I live in a ap...

GetHuman2515973's customer service issue with Best Buy from March 2019

43 views | 8818 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman2515973 to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2515973's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2515973 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman2515973's own words
I bought a ** inch sharp roku tv Dec** a attempted delivery by Puralater I live in a apt when you ring the apt it goes to my cell they left a note I had to go to store to pickup no call on my cell.I don't drive I'm on disability but had a friend pick it up did not take it out of the box till January **.It worked for week then no picture called geek said they would send someone to look at after a week phoned again they had forgot about me. * days later geek came tv doesn't work week later they called with a authorization number then Bestbuy called to tell me to bring tv to store for exchange it took a week to get a ride up.now the fun they said the number from geek doesn't work I had to leave tv still haven't called me for my new one.they said I'd have to **.** dollars to have it delivered. I would have never bought tv if I knew this was going to happen. I think at least should have tv delivered free my name is David Gracie phone is **********

GetHuman2515973 did not yet indicate what Best Buy should do to make this right.

How GetHuman2515973 fixed the problem

We are waiting for GetHuman2515973 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2515973 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman2515973
Mar 14th, 2019 - 3 years ago
Not resolved
Seen by 43 customers so far
Similar issue to 8818 others
0 customers following this


GetHuman2515973 started working on this issue
Mar 14th, 2019 8:18pm