I bought a ** inch sharp roku tv Dec** a attempted delivery by Puralater I live in a ap...

GetHuman2515973's customer service issue with Best Buy from March 2019

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The issue in GetHuman2515973's own words
I bought a ** inch sharp roku tv Dec** a attempted delivery by Puralater I live in a apt when you ring the apt it goes to my cell they left a note I had to go to store to pickup no call on my cell.I don't drive I'm on disability but had a friend pick it up did not take it out of the box till January **.It worked for week then no picture called geek said they would send someone to look at after a week phoned again they had forgot about me. * days later geek came tv doesn't work week later they called with a authorization number then Bestbuy called to tell me to bring tv to store for exchange it took a week to get a ride up.now the fun they said the number from geek doesn't work I had to leave tv still haven't called me for my new one.they said I'd have to **.** dollars to have it delivered. I would have never bought tv if I knew this was going to happen. I think at least should have tv delivered free my name is David Gracie phone is **********

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Best Buy

Customer service issue
Reported by GetHuman2515973
Mar 14th, 2019 - 2 years ago
Not resolved
Seen by 41 customers so far
Similar issue to 8818 others
0 customers following this

Timeline

GetHuman2515973 started working on this issue
Mar 14th, 2019 8:18pm