Hello! My friend is going to Costa Rica and wants to work some while she's there, so as...

GetHuman-annriale's customer service issue with Best Buy from March 2019

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Hello! My friend is going to Costa Rica and wants to work some while she's there, so as a gift, I want to get one of those pocket wifi devices so she can get her stuff done on her laptop. **I just wanted to know about these things before I buy anything for her. ***. She has AT&T as a cell carrier. Does this mean I should buy a device from AT&T, since she would probably also want her phone connected?***. Do you know of any reliable third-party mobile wifi hotspots? I've heard of some like Skyroam but I don't know about their reliability and everything. ***. What exactly would I need to buy? I know I would need a device and a prepaid data plan for it, but how woule I get this plan? Is there a SIM card for it? Do I have to add it to an existing plan or can I just buy it with no commitment? **Thank you so much! Please respond ASAP. **-Ann
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Best Buy

Customer service issue
Reported by GetHuman-annriale
Mar 12th, 2019 - 5 mons ago
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Mar 12th 4:28am