Hello - I recently purchased two TVs from Best Buy. Returning an "unmountable" TV I wa...

GetHuman2275639's customer service issue with Best Buy from February 2019

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The issue in GetHuman2275639's own words
Hello - I recently purchased two TVs from Best Buy. Returning an "unmountable" TV I was told "the" *" ***** was missing for the legs (?). and would be charge $**. I was shocked. Sales people were very nice and I told them I wasn't upset with them, but with this "policy". For all the installations you do a *" ***** cost $**? A *" ***** and a charge of $** has now made me a box store customer. Good bye Best Buy.
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I have an issue with Best Buy too
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Best Buy

Customer service issue
Reported by GetHuman2275639
Feb 23rd, 2019 - 8 mons ago
I have an issue with Best Buy too
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Seen by 5 customers so far
Similar issue to 8327 others
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