This is an email to the Cerritos Best Buy Store. I was disappointed in their help this...

GetHuman-nwestrsc's customer service issue with Best Buy from February 2019

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The issue in GetHuman-nwestrsc's own words
This is an email to the Cerritos Best Buy Store. I was disappointed in their help this morning and would like them to reconsider my problem. On ***** *** I went to Best Buy Cerritos looking for a WiFi booster my son asked for at Christmas. It needed to be ordered soI came back and picked it up on ********. Itwas given as a Christmas gift and my son returned home out of town. He came back into town this week and said “ mom, I did not need it, see if you can return it. I went there today and the return date had expired, so I asked for the manager. He responded negatively, no there was nothing they could do. He said to call corporate, which I did and have a customer no. ********* call, I think I talked to Melissa. I was told each manager runs his own store, but to email to see if there is any way I could get store credit or some rebursement for this gift. *$ ***.** is a lot of money for a ** year old retired lady. I have the receipt. It’s Val *is *****-*****-******-******-******-***. It is a home *g cell phone signal booster and my receipt pin no is**** *** **** ****** and my Best Buy member no is *********. I releaize there are rules, this was a situation I could not avoid, and as a loyal customer for a long time, I ask for your consideration. *Thank you, Nancy Westra
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Best Buy

Customer service issue
Reported by GetHuman-nwestrsc
Feb 6th, 2019 - 4 mons ago
I have an issue with Best Buy too
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Feb 6th 10:08pm