I ordered a Dell G* laptop, model I****-****BLK-PUS, Tuesday February *th, around * pm...

GetHuman2148796's customer service issue with Best Buy from February 2019

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I ordered a Dell G* laptop, model I****-****BLK-PUS, Tuesday February *th, around * pm. I selected the option for free next-day delivery, since I would be able to be home on that day. However, I got an email late in the night stating that there was a shipping delay. I was hoping to be able to change my order for pickup at a nearby store in Hagerstown, Maryland, but as of nearly *:** pm on February *th, the order still hasn't processed so I cannot change it. I won't be able to get it delivered for a few days and was really hoping for some help to instead have it available for store pick up, please.
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Best Buy

Customer service issue
Reported by GetHuman2148796
Feb 6th, 2019 - 4 mons ago
I have an issue with Best Buy too
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Seen by 3 customers so far
Similar issue to 7921 others
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Items needed
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Email address on the order
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Timeline
GetHuman2148796 started working on this issue
Feb 6th 7:23pm
GetHuman2148796 confirmed the issue is fixed. Hooray!
Feb 6th 7:53pm