I purchased a $**** laptop with cash, I asked the sales guy * times if I had to return...

GetHuman2048042's customer service issue with Best Buy from January 2019

Help with my Best Buy issue
The issue in GetHuman2048042's own words
I purchased a $**** laptop with cash, I asked the sales guy * times if I had to return it would I get my cash back that day, he said yes * times. I took it back today unopened, was told they couldn't give me cash, had to send me a check. I was lied to and I needed that cash today. I have never been do mad and now I'm going to be late paying a bill. I want retrabution, dont want an apology I want my **** cash yesterday. You have probably lost a customer cause you lied freaking lied and I want and need my **** cash now.
GetHuman2048042 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman2048042 fixed the problem
We are waiting for GetHuman2048042 to fix the problem and share the solution with the rest of us customers.
Please help with my Best Buy issue
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman2048042
Jan 27th, 2019 - 3 mons ago
I have an issue with Best Buy too
Fixed
Seen by 4 customers so far
Similar issue to 7618 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman2048042 started working on this issue
Jan 27th 5:21am
GetHuman2048042 indicated the issue is not fixed yet.
Jan 27th 10:14pm