I purchased a $**** laptop with cash, I asked the sales guy * times if I had to return...

GetHuman2048042's customer service issue with Best Buy from January 2019

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The issue in GetHuman2048042's own words
I purchased a $**** laptop with cash, I asked the sales guy * times if I had to return it would I get my cash back that day, he said yes * times. I took it back today unopened, was told they couldn't give me cash, had to send me a check. I was lied to and I needed that cash today. I have never been do mad and now I'm going to be late paying a bill. I want retrabution, dont want an apology I want my **** cash yesterday. You have probably lost a customer cause you lied freaking lied and I want and need my **** cash now.
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Best Buy

Customer service issue
Reported by GetHuman2048042
Jan 27th, 2019 - 3 mons ago
I have an issue with Best Buy too
Seen by 4 customers so far
Similar issue to 7618 others
0 customers following this
Items needed
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Email address on the order
Phone number on the order
GetHuman2048042 started working on this issue
Jan 27th 5:21am
GetHuman2048042 indicated the issue is not fixed yet.
Jan 27th 10:14pm