Hi,**I just purchased an MSI GTX **** in your store in Park City, Utah. Apparently, as...

GetHuman1895440's customer service issue with Best Buy from January 2019

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The issue in GetHuman1895440's own words
Hi,**I just purchased an MSI GTX **** in your store in Park City, Utah. Apparently, as my brother opened the box it was an old version of a graphics card and it’s not even an MSI brand. It’s very unacceptable to receive a very wrong product inside a sealed and properly labeled box. I can’t even return or change it since I already flew back to the Philippines. It’s very disappointing and I need you to do something about it.
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Best Buy

Customer service issue
Reported by GetHuman1895440
Jan 4th, 2019 - 4 mons ago
I have an issue with Best Buy too
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Seen by 1 customer so far
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Timeline
GetHuman1895440 started working on this issue
Jan 4th 2:41pm