I purchased a Samsung front load washer online. Samsung *.* cubic feet Washer White*Mod...

GetHuman1719328's customer service issue with Best Buy from December 2018

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The issue in GetHuman1719328's own words
I purchased a Samsung front load washer online. Samsung *.* cubic feet Washer White*Model:WF**H****AW *** inch on Nov **th.*The installation guys who came out did not email my receipt as promised.*The issue is, I still need the base for the new washer because the old one will not fit the new one- even though they are the same length and width.*I need to purchase the base and have it delivered and installed.*Local stores who have the base will not help unless I go into the store.*Can you help us purchase the base for this machine and get it installed?*Phone: ***-***-**** or ***-***-**********@***.com*Dee Cochran*Ola Cochran
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Best Buy

Customer service issue
Reported by GetHuman1719328
Dec 8th, 2018 - 5 mons ago
I have an issue with Best Buy too
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Seen by 2 customers so far
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Timeline
GetHuman1719328 started working on this issue
Dec 8th, 2018 9:22pm