Im leasing a camera through progressive leasing or leaseville that they purchased from...

GetHuman-ljcook's customer service issue with Best Buy from December 2018

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Im leasing a camera through progressive leasing or leaseville that they purchased from best buy and it's not the correct one I need I got it last month, and haven't really used it only studying it's settings. I have all the packaging etc. I'm needing to exchange it for Canon *d mark II. Progressive leasing told me in order to do that I need to bring the camera to y'all and you send them an invoice for the new camera. Is that how I go about doing this?
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Best Buy

Customer service issue
Reported by GetHuman-ljcook
Dec 7th, 2018 - 5 mons ago
I have an issue with Best Buy too
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Timeline
GetHuman-ljcook started working on this issue
Dec 7th, 2018 5:19pm
GetHuman-ljcook confirmed the issue is fixed. Hooray!
Dec 7th, 2018 5:21pm