Account name Toby MacFarlane **Order number BBY**-*************For the Feewell-Holder f...

GetHuman1660185's customer service issue with Best Buy from November 2018

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The issue in GetHuman1660185's own words
Account name Toby MacFarlane **Order number BBY**-*************For the Feewell-Holder for DJI Mavic **** and spark ****s-Black*Qty: **The above item has never been shipped nor received . Should have received a refund by now .***I placed an online order to my Best Buy card back on nov **th which has had a shipping label printed since nov **th however iOS has never taken possession of this shipment . I talked to a customer service rep last Monday who said they would cancel that order and refund my Bestbuy city bank card . They have not canceled this order as of yet nor has the money been refunded to my Bestbuy city bank card as of yet . I was told it would take one business day to get the refund .
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Best Buy

Customer service issue
Reported by GetHuman1660185
Nov 30th, 2018 - 6 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1660185 started working on this issue
Nov 30th, 2018 2:39pm