Hello, **I've made a purchase on ********** for a Nintendo Switch with Mario Kart * Del...

GetHuman-chuntaes's customer service issue with Best Buy from November 2018

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The issue in GetHuman-chuntaes's own words
Hello, **I've made a purchase on ********** for a Nintendo Switch with Mario Kart * Deluxe Bundle and I was told I was getting it by *****. However, on ***** I was told that my order is now delayed. Does this mean that this product is out of stock? I bought this to get it by a specific date, but now it seems like I won't even receive this. If this is not available anymore, I would like either a price match or store credit of the amount of the game so I can still have both the console and the game.
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Best Buy

Customer service issue
Reported by GetHuman-chuntaes
Nov 30th, 2018 - 6 mons ago
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GetHuman-chuntaes started working on this issue
Nov 30th, 2018 8:15am