My customer order is BBY**-************. The first part of this order was sent days ago...

GetHuman1658777's customer service issue with Best Buy from November 2018

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The issue in GetHuman1658777's own words
My customer order is BBY**-************. The first part of this order was sent days ago. I'm still waiting for the Roku stick. Your chat assured me that it was waiting for pickup but if that were the case, a tracking number would be attached. I can't imagine it being delivered by the guaranteed day of Dec *, although they seem to be getting packages delivered sooner at the moment. Why is it taking so long to ship. Tried chatting...didn't help much. Please check my order.**Sincerely,*Vickie Pleiss's*P*****@***.com
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Best Buy

Customer service issue
Reported by GetHuman1658777
Nov 30th, 2018 - 6 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 5 customers so far
Similar issue to 5174 others
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GetHuman1658777 started working on this issue
Nov 30th, 2018 6:31am