I ordered an air fryer for my ** y*o Grandmother. I am in Wisconsin. She is in Illinoi...

GetHuman-fringeph's customer service issue with Best Buy from November 2018

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The issue in GetHuman-fringeph's own words
I ordered an air fryer for my ** y*o Grandmother. I am in Wisconsin. She is in Illinois. Two were charged to my account and two were delivered. The first one was cancelled as I needed a gift notice.*Now not only does she have two that neither of us has a way to do a return on one of them, she also knows what I paid for it.*This happened to me two years ago with routers that I paid for that are still in the boxes.*I didn't get a package that was allegedly delivered to me on the **th as well.*So now I have to reassure my Grandma that she only has to have one, and pay for two.
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Best Buy

Customer service issue
Reported by GetHuman-fringeph
Nov 29th, 2018 - 6 mons ago
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GetHuman-fringeph started working on this issue
Nov 29th, 2018 10:35pm