My Best Buy order (BBY**-************) was shipped to the wrong address (***** Sutton D...

GetHuman-gebhardt's customer service issue with Best Buy from November 2018

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The issue in GetHuman-gebhardt's own words
My Best Buy order (BBY**-************) was shipped to the wrong address (***** Sutton Dr, Indio, CA *****). The order was shipped through UPS and then sent to USPS for delivery. The tracking shows the package being forwarded to an unknown address and has not updated since Monday. USPS is not allowing me to intercept the package as I am not the sender. I either need this package sent to the correct address, shipped to the La Quinta USPS office, or sent to the La Quinta Best Buy store for pickup.
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Best Buy

Customer service issue
Reported by GetHuman-gebhardt
Nov 29th, 2018 - 9 mons ago
I have an issue with Best Buy too
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Seen by 19 customers so far
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GetHuman-gebhardt started working on this issue
Nov 29th, 2018 6:05pm