Terrible customer experience!*Delivery was supposed to be yesterday from *-*pm. Got a c...

GetHuman1650645's customer service issue with Best Buy from November 2018

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GetHuman Phone call #1 (9 mons ago)
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The issue in GetHuman1650645's own words
Terrible customer experience!*Delivery was supposed to be yesterday from *-*pm. Got a call around *:**pm saying delayed until *-*pm. Was on hold with customer service for almost * hours until I got a call from the delivery driver which wasn’t until about *pm. Product was damaged and then had to wait until the delivery personnel could contact a supervisor which took another ** min - *** hour. Been trying to contact customer service all day. Everytime I call I have to wait over ** min for a call back and then I have to hold again then get cut off and have to call back again. Very very frustrating!!! Waiting for another call back now.
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Best Buy

Customer service issue
Reported by GetHuman1650645
Nov 29th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 7 customers so far
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Timeline
GetHuman1650645 started working on this issue
Nov 29th, 2018 2:31am