Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1650645 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1650645's own words
Terrible customer experience!*Delivery was supposed to be yesterday from *-*pm. Got a call around *:**pm saying delayed until *-*pm. Was on hold with customer service for almost * hours until I got a call from the delivery driver which wasn’t until about *pm. Product was damaged and then had to wait until the delivery personnel could contact a supervisor which took another ** min - *** hour. Been trying to contact customer service all day. Everytime I call I have to wait over ** min for a call back and then I have to hold again then get cut off and have to call back again. Very very frustrating!!! Waiting for another call back now.
GetHuman1650645 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1650645 fixed the problem
We are waiting for GetHuman1650645 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.