I have had the worst experience of my life with best buy and this is my second large pu...

GetHuman1650234's customer service issue with Best Buy from November 2018

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The issue in GetHuman1650234's own words
I have had the worst experience of my life with best buy and this is my second large purchase. My order number is BBY**- ************. To make a long story short, l purchased a television, wall mount, cable and surround sound and was going to pick everything up in the Bluffton SC store. I changed my mind and decided to allow the Geek Squad to deliver it and install the system pain ***.** bucks and received a date they were to bring and install my items. They showed up to my door without the merchandise then I was told to call the **** best buy number I was disconnected and sent to so many different people to ultimately be told to call the Bluffton store and speak to the Geek Squad there. So i called there and was told that the manager will look at my account and call me back to tell me when my items can be redelivered and installed. As of now i have no call and I feel like I have been kicked around and just shuffled from here to there with no results and this is the second very large purchase I have done with your business. Why is this so unprofessional? I spent a significant amount of money to be treated like **** and lied to over and over again. Please contact me as soon as possible. Angelena Murray very upset customer
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Best Buy

Customer service issue
Reported by GetHuman1650234
Nov 29th, 2018 - 9 mons ago
I have an issue with Best Buy too
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GetHuman1650234 started working on this issue
Nov 29th, 2018 1:09am