On Cyber Monday, *****, I ordered a Skullcandy Inkd * Wired Earbud Headphones RedBlack...

GetHuman-vickibro's customer service issue with Best Buy from November 2018

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On Cyber Monday, *****, I ordered a Skullcandy Inkd * Wired Earbud Headphones RedBlack Model: S*IKDY-*** . SKU: ********(ORDER *BBY**-************)**In my haste to get the cyber monday sale, I mistakenly ordered "wired" earbud headphones instead of "WIRELESS" for my iPhone. **I picked the order up today ******** and upon opening discovered to my dismay, they are WIRED earphones. I already have several wired earphones which I cannot use with this iPhone. I do not need another pair. **I have not used and retained all the original packaging and parts, so may I please return this order and get a refund or at least a store credit toward a WIRELESS set?**Thank you so much.**Victoria Brown
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Best Buy

Customer service issue
Reported by GetHuman-vickibro
Nov 28th, 2018 - 9 mons ago
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Nov 28th, 2018 11:01pm