I purchased an iPhone **s from best buy and paid full price with no contracts attached...

GetHuman1621561's customer service issue with Best Buy from November 2018

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The issue in GetHuman1621561's own words
I purchased an iPhone **s from best buy and paid full price with no contracts attached because as i explained to the manager it was a gift for friend who is from and lives in ireland. i was assured it was unlocked and would be able to be used by her there with her local carrier there. When she opened it the other day she was told it was only unlocked for US and couldn't be used in Ireland. She went to Apple store in ireland and they said if she could show proof of purchase and best buy could provide their default carrier they could unlock for her Please provide me with best buys default carrier so we can use this phone. Thank you,Eileen
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Best Buy

Customer service issue
Reported by GetHuman1621561
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 5004 others
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Timeline
GetHuman1621561 started working on this issue
Nov 28th, 2018 4:11pm