Order shipped to wrong address, for some reason the Best Buy app defaulted to my old ad...

GetHuman-donearl's customer service issue with Best Buy from November 2018

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The issue in GetHuman-donearl's own words
Order shipped to wrong address, for some reason the Best Buy app defaulted to my old address.... I need order shipped to:***** Church Rd.*Grosse Ile, MI*******I called customer service and they were difficult to understand, and not sure they knew how to help. Order number is BBY**-************. The tracking number shows it was teturned back to sender. Can a new label be created with th hr correct address?
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Best Buy

Customer service issue
Reported by GetHuman-donearl
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
Timeline
GetHuman-donearl started working on this issue
Nov 28th, 2018 2:38pm
GetHuman-donearl indicated the issue is not fixed yet.
Nov 28th, 2018 2:39pm