I purchased laptop with a pickup from store, with the following details: ORDER...

GetHuman-yoav_shl's customer service issue with Best Buy from November 2018

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The issue in GetHuman-yoav_shl's own words
I purchased laptop with a pickup from store, with the following details: ORDER ***************, Best Buy Atlantic Center.*The shipping was delayed, and we had a flight so we couldn’t pick it when it arrived (we live in Israel). We have been told that the item will stay at the store for * month due to the delay, but now I saw on the order status that the purchase was canceled.*I want this item. We are arriving tommorow for brooklyn for a couple of days. We want to pickup the purchase. My dad will pick it for me (Dror Shlomi) with my credit card.*Is this pickup still available? I hope it is, because thats what the guy on the store told us.*Please let me know. Yoav.
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Best Buy

Customer service issue
Reported by GetHuman-yoav_shl
Nov 28th, 2018 - 9 mons ago
I have an issue with Best Buy too
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Seen by 6 customers so far
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Timeline
GetHuman-yoav_shl started working on this issue
Nov 28th, 2018 9:24am