I purchased laptop with a pickup from store, with the following details: ORDER...
GetHuman-yoav_shl's customer service issue with Best Buy from November 2018
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-yoav_shl to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-yoav_shl's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yoav_shl may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-yoav_shl's own words
I purchased laptop with a pickup from store, with the following details: ORDER ***************, Best Buy Atlantic Center.*The shipping was delayed, and we had a flight so we couldn’t pick it when it arrived (we live in Israel). We have been told that the item will stay at the store for * month due to the delay, but now I saw on the order status that the purchase was canceled.*I want this item. We are arriving tommorow for brooklyn for a couple of days. We want to pickup the purchase. My dad will pick it for me (Dror Shlomi) with my credit card.*Is this pickup still available? I hope it is, because thats what the guy on the store told us.*Please let me know. Yoav.
GetHuman-yoav_shl did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-yoav_shl fixed the problem
We are waiting for GetHuman-yoav_shl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.