I purchased a Lenovo Ideapad *** Laptop on ********* from the Manchester CT Store. It...

GetHuman1641633's customer service issue with Best Buy from November 2018

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The issue in GetHuman1641633's own words
I purchased a Lenovo Ideapad *** Laptop on ********* from the Manchester CT Store. It failed a few days ago during a standard MS update. It was just checked out buy the Geek Squad. It has completely lost Windows ** during an MS update. I only spent $*** plus CT tax on it, the minimum charge to re-image it is similar in cost and there is no guarantee it wont happen again. Its my belief the machine is inferior and incapable of regular operation and should never been sold to the public. I want my money back.
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Best Buy

Customer service issue
Reported by GetHuman1641633
Nov 27th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 6 customers so far
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Timeline
GetHuman1641633 started working on this issue
Nov 27th, 2018 11:33pm