I bought an echo show, and the deal I purchased said I'd get an echo dot if I bought th...

GetHuman-jiggins's customer service issue with Best Buy from November 2018

4926 similar
0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-jiggins to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-jiggins's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jiggins may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-jiggins's own words
I bought an echo show, and the deal I purchased said I'd get an echo dot if I bought the show. I purchased the items on ********, I received the show, but I haven't received the dot or even had an email about it. My order only says I got the show, and the deal specifically said "buy the show and get a dot free." My order number is BBY**-************, and my last name is Higgins. I'd like it resolved by getting the free dot, and by getting an email confirmation that the dot is on the way. Thank you so much for your help, and happy holidays.
GetHuman-jiggins did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-jiggins fixed the problem
We are waiting for GetHuman-jiggins to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jiggins fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-jiggins
Nov 27th, 2018 - 9 mons ago
I have an issue with Best Buy too
Not resolved
Seen by 5 customers so far
Similar issue to 4926 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jiggins started working on this issue
Nov 27th, 2018 11:03pm