My name is Terrell Handy. I was in Best Buy ********. Purchased * **" Screen TVs, Lapto...
GetHuman-hudyhan's customer service issue with Best Buy from November 2018
Help with my Best Buy issue
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The issue in GetHuman-hudyhan's own words
My name is Terrell Handy. I was in Best Buy ********. Purchased * **" Screen TVs, Laptop, and a tablet. as i'm in line i notice one of the boxes on the TV, was really torn pretty badly, I asked for Manager, after the sales person could not help, Manager came over Tilesha, in which she was very very rude. and no help in resolving the issue, then on top of adding insult to injury, i was overcharged for an item, upon me stating that i was overcharged, the salesperson then told me i was not, went to another sales person, that stated i was , refunded the overcharge, then i mentioned the Scan Law. she stated we don't do that, i stated it's the LAW, she stated back again like i said we don't do that, so i walk away. now i'm go to buy a **" TV. tell the salesmen i want to purchase the Big Screen, say's ok I'll be right with you, ** minutes later no help, i ask a few more people. no help. so at this point. i would like to be accommodated for me inconvenience. and let me mention this. I really like shopping at Best Buy, and it's local, convenient, you guy's are open. SEARS is not. really look Foward to hearing back from someone soon. Thank You.
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