I bought a laptop on the **th of last month. I am having some major issues with it. It...

GetHuman1556328's customer service issue with Best Buy from November 2018

9 views | 4002 similar | 0 following
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1556328 to get a Best Buy rep on the line!
Always use the GetHuman Phone to call Best Buy. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman1556328's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman1556328's own words
I bought a laptop on the **th of last month. I am having some major issues with it. It keeps stating that my graphics card isn't up to date, yet I can't find an upgrade, and quite frequently when I go from tablet mode back to regular my keyboard becomes unresponsive until restarting. I tried giving it a full * weeks of trouble shooting to see if I could get it to work, but haven't been able to. I just got home from work and gathered my bundle and receipt so I could go to the store tomorrow to return, but noticed that it is a ** day, not a ** day return policy. I was wondering if there was any way to extend the return policy at all since this is a **** dollar investment that isn't working. ***Thank you in advance for your response,**Sarah

GetHuman1556328 did not yet indicate what Best Buy should do to make this right.

I have an issue with Best Buy too
How GetHuman1556328 fixed the problem

We are waiting for GetHuman1556328 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Best Buy customer problems.
How Do I Make an Order for the Best Buy Black Friday Event?How Do I Find Black Friday Deals for Best Buy?How Do I Find Cyber Monday Deals for Best Buy?How Do I Make an Order for the Best Buy Cyber Monday Event?How Do I Return an Item to Best Buy from Their Black Friday Sale?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I bought a Lenovo laptop from Best Buy in Duluth last Friday **th. The salesman...I bought dell XPS ** laptop from Best Buy last * months.Now my laptop has many er...On ******** I bought a laptop and microsoft office at Best Buy ****. Later I rece...I want to buy a new laptop at Best Buy and I want to ask some questions before I...Hello, **I purchased a phone from Best Buy and I am having some issues with it. T...
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1556328 fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman1556328
Nov 14th, 2018 - 4 years ago
I have an issue with Best Buy too
Not resolved
Seen by 9 customers so far
Similar issue to 4002 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the order
Phone number on the order

Timeline

GetHuman1556328 started working on this issue
Nov 14th, 2018 5:55am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians