I purchase two items from Best Buy ******** for an overseas trip which I returned...

GetHuman-vkjk's customer service issue with Best Buy from November 2018

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The issue in GetHuman-vkjk's own words
I purchase two items from Best Buy ******** for an overseas trip which I returned **********.**First item I purchase was World Power Travel Adapters $**.** and second item was Insignia International Wall $**.** recommended by Best Buy employee.***I went back first thing this morning to return both items in their original packaging. Upon my request for credit back on my credit card I was told I was * days late for credit card return and would I receive store credit. I asked for a manager and Kyle Front End Lead store ***** appeared.**Kyle told me it was up to his discretion if I received credit back on my card and it was his discretion to give me store credit. If Kyle was trained for Customer Service Relations by Best Buy I do have my reservations concerning his skills because of his cold authoritative attitude.**I received my store credit however I would like to replace store credit for credit card credit.**Please advise my options.**Best,*Jimmy Kilshaw***** Deer Mountain Ct.*Kingwood, TX **********-***-****

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Best Buy

Customer service issue
Reported by GetHuman-vkjk
Nov 11th, 2018 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 3915 others
0 customers following this

Timeline

GetHuman-vkjk started working on this issue
Nov 11th, 2018 5:56pm

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