Your website has False advertising on it that caused us to buy a lap top only to take i...

GetHuman-kymcmill's customer service issue with Best Buy from November 2018

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The issue in GetHuman-kymcmill's own words
Your website has False advertising on it that caused us to buy a lap top only to take it home and realize the stuff inside the laptop is not what your website says is in the laptop. We went back to the store but they said they had no idea how to help us because they've never seen the site to be ***% wrong before. They offered us $** off a laptop that was $*** more because that was the closest they had to the specs that was promised to us. Which just isn't okay. We called customer service and they don't know how to help either and just kept transferring us to other departments. We need someone that will help us fix this.
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Best Buy

Customer service issue
Reported by GetHuman-kymcmill
Nov 1st, 2018 - a mon ago
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GetHuman-kymcmill started working on this issue
Nov 1st 11:37pm