I have an epson xp*** printer purchased through best buy. The printer is still under wa...

GetHuman1371093's customer service issue with Best Buy from October 2018

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The issue in GetHuman1371093's own words
I have an epson xp*** printer purchased through best buy. The printer is still under warranty. It has begun to overprint everything with a green cast. I don't believe this problem is fixable online, and that the printer will need to be repaired or replaced. Since it is such a recent purchase I think it should be replaced. Please help me. I have trouble hearing the phone and hope to solve this by email.
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Best Buy

Customer service issue
Reported by GetHuman1371093
Oct 18th, 2018 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 3 customers so far
Similar issue to 3402 others
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Timeline
GetHuman1371093 started working on this issue
Oct 18th 6:45pm