My warranty for my laptop expired at the time that I was having a baby. I called three...

GetHuman1335409's customer service issue with Best Buy from October 2018

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The issue in GetHuman1335409's own words
My warranty for my laptop expired at the time that I was having a baby. I called three days after to renew my warranty and was given the run around. I spoke with a gentlemen by the name of Xavier, rep * A*******, who stated that I should be within the ** days grace period to renew. After speaking with Xavier, who gave me the wrong information, I asked for his supervisor. I explained my circumstance to Elvira to who then transferred me to Jr. Roberts, who then stated that Xavier was the person to help me because Xavier is the supervisor.
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Best Buy

Customer service issue
Reported by GetHuman1335409
Oct 12th, 2018 - 7d ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 3280 others
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Timeline
GetHuman1335409 started working on this issue
Oct 12th 10:10pm