My warranty for my laptop expired at the time that I was having a baby. I called three...
GetHuman1335409's customer service issue with Best Buy from October 2018
Help with my Best Buy issue
First: share to improve GetHuman1335409's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1335409 to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1335409 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1335409's own words
My warranty for my laptop expired at the time that I was having a baby. I called three days after to renew my warranty and was given the run around. I spoke with a gentlemen by the name of Xavier, rep * A*******, who stated that I should be within the ** days grace period to renew. After speaking with Xavier, who gave me the wrong information, I asked for his supervisor. I explained my circumstance to Elvira to who then transferred me to Jr. Roberts, who then stated that Xavier was the person to help me because Xavier is the supervisor.
GetHuman1335409 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1335409 fixed the problem
We are waiting for GetHuman1335409 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.