Having major problems with in home repair. Scheduled appointment. Took off work and now...
GetHuman-ajdr's customer service issue with Best Buy from October 2018
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman-ajdr to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-ajdr may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman-ajdr's own words
Having major problems with in home repair. Scheduled appointment. Took off work and now told there should not have been appt scheduled. Outside contractor will be doing repair but no one told me. Now wait until at least next week and the contractor can’t tell me when they will come waiting for part even though Geek squad Implied part was ordered. Am I really the only person who has scheduled an in home large TV repair in this world?! I took off work today, waited, called Best Buy when the repairman did not show and was told he was “just running late” so I continued to wait. Only to find out that I was waiting for no reason!! No one was coming. Then the private contractor asked if someone would be home to help since the tv is large and mounted on the wall!!!!! Are the kidding? I’m a ** year old woman with a sprained arm and I am supposed to help with this?! Shouldn’t the repairman have * people for large appliances?! Best Buy tells me they the request states two repairmen but of course BEST BUYS GEEK SQUAD IS NOT DOING THE WORK. The is?obsene!!!
GetHuman-ajdr did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-ajdr fixed the problem
We are waiting for GetHuman-ajdr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.