I have an elite account with Best Buy I purchased a couple years ago television for alm...

GetHuman1206046's customer service issue with Best Buy from September 2018

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The issue in GetHuman1206046's own words
I have an elite account with Best Buy I purchased a couple years ago television for almost $**** I never got any points for it. I also purchased A Dell laptop computer and all the accessories pen mouse etc. I just recently purchased another laptop computer and HP with the printer. I also purchased this year Amazon echo plus with the hue white bulb and smart Wi-Fi Hs***. I also purchased earphones for my iPhone and cables for the TV I also purchased a record player and a cable for over $*** and also the price of the cable. My problem is half of the stuff is not showing up on my account for reWard points. And I’m just an elite customer not an elite pro?In the process I got a new phone number that could’ve been a problem I also updated my debit card at the bank which could’ve been a problem. But the point is regardless if I change my number or updated my account none of this appears or most of it does not appear on my account and I never received reward add points for it.

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Best Buy

Customer service issue
Reported by GetHuman1206046
Sep 26th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 2909 others
0 customers following this

Timeline

GetHuman1206046 started working on this issue
Sep 26th, 2018 12:53pm

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