Hello,**I tried to cancel a preorder months ago and reordered it using a different cred...

GetHuman-khai's customer service issue with Best Buy from September 2018

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The issue in GetHuman-khai's own words
Hello,**I tried to cancel a preorder months ago and reordered it using a different credit card. I think the website or my internet was acting strange that day. I did not notice until now, that the first order was never canceled. The order is processing and I cannot cancel it. I do not wish to order two of the same items. Please help me cancel the order number below.**Order *: *BBY**-**************Thank you
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Best Buy

Customer service issue
Reported by GetHuman-khai
Sep 22nd, 2018 - 3 mons ago
I have an issue with Best Buy too
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GetHuman-khai started working on this issue
Sep 22nd 11:52pm