Previously, I saw a promotion for $** in reward credit if I pre-ordered Red Dead Redemp...

GetHuman-davewd's customer service issue with Best Buy from October 2018

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The issue in GetHuman-davewd's own words
Previously, I saw a promotion for $** in reward credit if I pre-ordered Red Dead Redemption * for the PS*. The game comes out the **th and I know that the $** is rewarded a little more than * weeks after the game comes out.**But I'm curious if it is still under the same promotion seeing that the promotional page has removed Red Dead Redemption * from the list of qualifying titles. **I had this issue with pre-ordering Spider-Man for the PS* a few weeks ago: had to open up a case number since it was removed from the promotional page, nearly got stiffed on the reward credit, and spoke to someone who put me on hold for ** minutes. **Can you help in answering my question? Is it covered under the promotion like it said previously? Will I get the credit without having to badger you guys to credit my account?

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Best Buy

Customer service issue
Reported by GetHuman-davewd
Oct 10th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3198 others
0 customers following this


GetHuman-davewd started working on this issue
Oct 10th, 2018 5:52pm