I buy * open item at la Jolla Best Buy. Sony Htct*** *.* ch soundbar. When I open the b...
GetHuman-josemnoc's customer service issue with Best Buy from September 2018
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Help with my Best Buy issue
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The issue in GetHuman-josemnoc's own words
Help me to find in store one product with all components inside ... I buy * open item at la Jolla Best Buy. Sony Htct*** *.* ch soundbar. When I open the box it is not with all items as manual. There is no remote control, no hdmi cable, manual and others. The box inform that it was approved and all items is included inside. I return to the customer service and they proposal to give me a discount considering items not ok. They do not have peaches to replace. The price with the components is more expensive the price I pay. I would like to received from bestbuy one product with the all components. Please help me to find one
They do not have items to replace
To receive from you one product with all items inside the box
I buy all my eletronics products in best buy for several years and this the first time that I am disappointed
Please make your best to solve my request
I have an issue with Best Buy too
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