I purchased an iPhone X for my wife for mother’s day this year. About a week ago, while...

GetHuman-theepste's customer service issue with Best Buy from August 2018

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The issue in GetHuman-theepste's own words
I purchased an iPhone X for my wife for mother’s day this year. About a week ago, while using the phone how I was informed that it could be used by a Best Buy employee. I was told that the phone could be used to take pictures in shallow water (less than *.* meters). The phone was no more than *-* inches under water at any point in time and for no more than *-** seconds. However, after taking a couple of pictures the phone stopped working. I have tried to let the phone dry and still after a week it will not turn on. What can be done for my phone that is about * months old?
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Best Buy

Customer service issue
Reported by GetHuman-theepste
Aug 27th, 2018 - 4 mons ago
I have an issue with Best Buy too
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Seen by 2 customers so far
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GetHuman-theepste started working on this issue
Aug 27th 10:25pm