I ordered a new Dell laptop online from Best Buy and had a great deal of problems inclu...
GetHuman1041634's customer service issue with Best Buy from August 2018
Help with my Best Buy issue
Next: our robot will wait on hold for GetHuman1041634 to get a Best Buy rep on the line!
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1041634 may need:
Order number, Billing address, Email address on the order, and Phone number on the order
The issue in GetHuman1041634's own words
I ordered a new Dell laptop online from Best Buy and had a great deal of problems including * trips to the local store. During my move I lost my power cord and same store did not have one so I ordered and paid. I told the employee * times that there was a difference in the billing and shipping address. She verbalized understanding however she combined the two addresses and the cord was sent and left at the door of my old address. They state no package was brought to the office. I want my power cord ASAP!
GetHuman1041634 did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman1041634 fixed the problem
We are waiting for GetHuman1041634 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.