I have purchased a iPad pro on ** Nov ****.*I have somehow locked it so bad that I need...

GetHuman-mbettena's customer service issue with Best Buy from August 2018

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The issue in GetHuman-mbettena's own words
I have purchased a iPad pro on ** Nov ****.*I have somehow locked it so bad that I need apple support to unlock it. But apple customer service ppl needs a product identifier. Like IMEI or Serial number on the bill.*But on my bill there is none of them.*My first name is :Mahesh Chandra*Last name : Bettenahalli Krishnamurthy**Order number: BBG**-**************PLEASE HELP ME GET SERIAL NUMBER OR IMEI NUMBER.
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Best Buy

Customer service issue
Reported by GetHuman-mbettena
Aug 26th, 2018 - 4 mons ago
I have an issue with Best Buy too
Seen by 6 customers so far
Similar issue to 2192 others
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Items needed
Order number
Billing address
Email address on the order
Phone number on the order
GetHuman-mbettena started working on this issue
Aug 26th 11:40pm
GetHuman-mbettena indicated the issue is not fixed yet.
Aug 28th 1:24am