Yesterday when picking up my unlocked note * preorder, I was told I could not trade in...
GetHuman-marxjona's customer service issue with Best Buy from August 2018
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Yesterday when picking up my unlocked note * preorder, I was told I could not trade in my perfectly functioning and good condition ATT s**. I wanted my phone, so I just picked it up anyway. I think that I was denied the advertised trade in offer simply because the employee was busy and wanted to brush me off. I would like the trade in offer to be honored. I have all of my receipts and the S** remains in my possession.
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