I just saw that I have been charged interest for a purchase I made last year. I thought...

GetHuman-marwo's customer service issue with Best Buy from August 2018

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The issue in GetHuman-marwo's own words
I just saw that I have been charged interest for a purchase I made last year. I thought the interest free period was ** months but I think that is not the case. I have been having financial hardship lately and I cannot afford to pay the interest so I was just pleading with you guys to waive the interest for me and I will pay the remaining amount in two payments. I have been a Best Buy customer for a while and would not want to leave because of a small mistake. I would really appreciate if you can help only this time and waive the interest for me to continue being a Best Buy customer.Thank you.
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Best Buy

Customer service issue
Reported by GetHuman-marwo
Aug 25th, 2018 - 4 mons ago
I have an issue with Best Buy too
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Seen by 5 customers so far
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Email address on the order
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Timeline
GetHuman-marwo started working on this issue
Aug 25th 4:30am