I just saw my bill and I have seen I have been charged interest which is very high. I t...

GetHuman-marwo's customer service issue with Best Buy from August 2018

Help with my Best Buy issue
The issue in GetHuman-marwo's own words
I just saw my bill and I have seen I have been charged interest which is very high. I thought my interest free period was ** months but from what I can see it wasn’t. I have been some hardships in life recently and was not able to pay more than the minimum payment. I would plead with you guys to waive the interest fee and I would pay my balance in two installments. I have been a Best Buy customer for a while and would like to remain a customer and purchase more goods in the future. If I knew the grace period was less than ** months I would have cleared my balance before then. I would really appreciate if you could waive the interest fee for me as I cannot afford to pay. Thank you.
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Best Buy

Customer service issue
Reported by GetHuman-marwo
Aug 25th, 2018 - 4 mons ago
I have an issue with Best Buy too
Fixed
Seen by 5 customers so far
Similar issue to 2144 others
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Timeline
GetHuman-marwo started working on this issue
Aug 25th 4:10am
GetHuman-marwo indicated the issue is not fixed yet.
Aug 25th 5:21am