I USED TO buy my tech from Best Buy in Garner. Now I question that wisdom. After buying...

GetHuman-mjsmart's customer service issue with Best Buy from August 2018

2 views
 | 
2064 similar
 | 
0 following
Help with my Best Buy issue
First: share to improve GetHuman-mjsmart's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-mjsmart may need:
Order number, Billing address, Email address on the order, and Phone number on the order
GetHuman-mjsmart's next move: have a Best Buy rep call.
Always use the GetHuman Phone tocall Best Buy. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-mjsmart's own words
I USED TO buy my tech from Best Buy in Garner. Now I question that wisdom. After buying a Total Tech Support subscription, and having them refuse to even look at my wife's printer ("we don't fix printers")* having dialed the Garner * and their menu NOT functioning* Having gotten a tech on the phone, and him disconnecting me...Having dialed the customer service number and speaking with someone in (Asia??)...I finally had someone reach the local BB manager in North Carolina, who assured me that they will have someone available from Geek Squad this afternoon. I'm burned-out.
GetHuman-mjsmart did not yet indicate what Best Buy should do to make this right.
I have an issue with Best Buy too
How GetHuman-mjsmart fixed the problem
We are waiting for GetHuman-mjsmart to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Best Buy's attention and get better help faster. Tap below to get started.
Having Best Buy issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Best Buy email you?
This email address isn't valid
Follow this issue
See how GetHuman-mjsmart fixes it.
This email address isn't valid

Best Buy

Customer service issue
Reported by GetHuman-mjsmart
Aug 21st, 2018 - a mon ago
I have an issue with Best Buy too
Not resolved
Seen by 2 customers so far
Similar issue to 2064 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mjsmart started working on this issue
Aug 21st 7:51pm