I bought a laptop from best buy on *nd august using my travel card. That order got canc...

GetHuman-nagdakan's customer service issue with Best Buy from August 2018

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The issue in GetHuman-nagdakan's own words
I bought a laptop from best buy on *nd august using my travel card. That order got cancelled due to some information mismatch.*Now my funds are on hold on that card. But Best buy customer service doesn't help me.*I have asked them numerous times to send me a letter "merchant aquiring letter" that I can send to bank, otherwise bank won't release the funds.*My bank needs that letter to come from my email id, but best buy won't send me that letter.*I am really appaled by this service and would not recommend anyone going to best buy ever again.*Order details:*Name: Kantilal Nagda*Email: *****@***.com*Amount: $***.***Order date: ***********Order number: Online Order (BBYTX-************)*Purchase Date: Aug *, *****Total: $*.**
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Best Buy

Customer service issue
Reported by GetHuman-nagdakan
Aug 15th, 2018 - a yr ago
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GetHuman-nagdakan started working on this issue
Aug 15th, 2018 6:57pm
GetHuman-nagdakan confirmed the issue is fixed. Hooray!
Aug 15th, 2018 6:58pm