On Aug. **, **** at **:**PM I purchased a Digital software program, Family Tree Heritag...
GetHuman-monkieff's customer service issue with Best Buy from August 2018
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The issue in GetHuman-monkieff's own words
On Aug. **, **** at **:**PM I purchased a Digital software program, Family Tree Heritage Order Date: ********** ORDER * BBYTX-************ . I downloaded the and then yesterday, the **th, I tried to install the program. When trying to do the installation it told me the file was corrupt. I downloaded it again, here again it told me the file was corrupt. I did a screen shot of this image showing that the file will not load due to corruption or bad installation media. I have downloaded other programs and had no problem with them loading correctly. Therefore I feel the Family Tree Heritage program must be a bad digital program. I would appreciate a full refund and I will purchase a hard copy of the program. If you need the screen shot of the installation error information I can gladly send it. It would have been nice if I could have just sent the attachment with this email. I have deleted both bad*corrupted downloads from my computer.. I greatly appreciate your timely response to this problem. Regards, Linda Kieffer
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