I ordered an internal hard drive (Western Digital WDBH*D****HNC-NRSN SKU *******) on...

GetHuman976770's customer service issue with Best Buy from August 2018

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The issue in GetHuman976770's own words
I ordered an internal hard drive (Western Digital WDBH*D****HNC-NRSN SKU *******) on ******* order * BBY**-************. It has been failing for awhile now. My current smart test with HDDScan counted more than ****** bad blocks. I know that it is no longer in your warranty, but I noticed that the manufacturer's is two years. I take excellent care of my computer. I am disabled and confined to a wheelchair. The computer is my main interface to the outside world. I don't think it's unreasonable to expect more from this product. Furthermore, your geeks did not want to come out to install it. I had to pay an outsider to do it. Give me some options. This thing won't last much longer.
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Best Buy

Customer service issue
Reported by GetHuman976770
Aug 10th, 2018 - 7 mons ago
I have an issue with Best Buy too
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Seen by 1 customer so far
Similar issue to 1794 others
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GetHuman976770 started working on this issue
Aug 10th, 2018 7:47pm