On Aug *, I ordered a Whirlpool microwave and scheduled a delivery. I got an email *ye...

GetHuman975514's customer service issue with Best Buy from August 2018

Help with my Best Buy issue
The issue in GetHuman975514's own words
On Aug *, I ordered a Whirlpool microwave and scheduled a delivery. I got an email *yesterday telling me I have to call and change the schedule date, which I did.*I talked to a lady who changed my appointment to Sept. *. I got an email confirming*that date. Right after that email, I got another amail telling me the delivery date has *changed to Oct. *. I called you yesterday to find out what was going on. After waiting for*** minutes I finally got someone to talk to. After I explained my concern, he told me he*was check into it and then put me on hold. After a few minutes, my phone went dead and*got the dial down . I can’t believe he hung up on me. As a senior citizen, I can’t take*any more frustration!. Can you please cancel that order and credit my credit card??
GetHuman975514 did not yet indicate what Best Buy should do to make this right.
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How GetHuman975514 fixed the problem
To fix this problem, DO NOT shop at Worst Buy. It was the worst experience I have ever had buying something on line!!!!
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Best Buy

Customer service issue
Reported by GetHuman975514
Aug 10th, 2018 - 7 mons ago
I have an issue with Best Buy too
GetHuman975514 shared how to fix
Seen by 7 customers so far
Similar issue to 1784 others
0 customers following this
Items needed
Order number
Billing address
Email address on the order
Phone number on the order
GetHuman975514 started working on this issue
Aug 10th, 2018 3:45pm
GetHuman975514 indicated the issue is not fixed yet.
Aug 10th, 2018 5:09pm
GetHuman975514 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 5:11pm