I placed an order on August *rd I received a confirmation email regarding that order. A...

GetHuman-pokjenks's customer service issue with Best Buy from August 2018

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The issue in GetHuman-pokjenks's own words
I placed an order on August *rd I received a confirmation email regarding that order. Apparently the order was canceled and I never received an email letting me know. I called your customer service line yesterday and the representative I spoke to insisted that I received the email. No matter how many times I told her I did not receive an email that's why I was calling because I found out to day that my order was not there. And then again she blamed my email. I also had an issue with your college savings certificate which I applied To this order what you canceled. I tried to place the order again and was unable to use that discount because it said I had already used it. Even though The order was canceled. I'm very disappointed in your customer service.
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Customer service issue
Reported by GetHuman-pokjenks
Aug 9th, 2018 - 7 mons ago
I have an issue with Best Buy too
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GetHuman-pokjenks started working on this issue
Aug 9th, 2018 11:08am